This Master SaaS and Services Agreement (this "Agreement") is entered into by and between Revenue Defender, a Delaware corporation ("Revenue Defender") with a place of business at 500 E 4th St. #544, Austin TX 78701, and the Customer ("Customer"). Revenue Defender and Customer are sometimes referred to jointly as the "parties" or singularly as a "party."
WHEREAS, Customer desires to obtain access to the Services with respect to certain of its information technology needs; and Revenue Defender wishes to provide the Services to Customer, each on the terms and conditions set forth in this Agreement.
This Agreement sets forth the terms and conditions under which Revenue Defender agrees to provide (i) certain hosted "software as a service" ("Subscription Services") for certain software applications (each such application together with any applicable documentation thereto, and programming and user interfaces therefor, a "Platform") to Authorized Users, as further set forth on each order form ("Order Form") and (ii) if applicable, all other implementation services, customization, integration, data import and export, monitoring, technical support, maintenance, training, backup and recovery, and change management ("Professional Services" together with Subscription Services, the "Services") related to Customer's access to, and use of, such Subscription Services and each Platform, as further set forth on each statement of services ("Statement of Work") issued hereunder (Order Forms and Statements of Professional Services are sometimes referred to jointly as a "Statement of Services").
Subject to the terms and conditions of this Agreement, during the Term, Revenue Defender shall use commercially reasonable efforts to provide (i) Customer and Authorized Users access to each Platform, and (ii) Customer the Professional Services. Subject to the terms and conditions of this Agreement, during the Term, Revenue Defender hereby grants Customer and Authorized Users a non-exclusive, non-sublicensable, nontransferable, worldwide license to access and use each Platform, solely for internal business purposes as set forth herein.
Each applicable Order Form shall specify and further describe the Subscription Services to be provided in accordance with the representations and warranties set forth herein, and shall identify, each applicable Platform, user limitations, fees, subscription term and other applicable terms and conditions.
Each applicable Statement of Work shall specify and further describe the Professional Services to be provided in accordance with the representations and warranties set forth herein, and may, but need not, include, the Professional Services offered, limitations, milestones, fees, term and other applicable terms and conditions.
Revenue Defender may, in its sole discretion, make any changes to any Platform that it deems necessary or useful to (i) maintain or enhance (a) the quality or delivery of Revenue Defender's products or services to its customers, (b) the competitive strength of, or market for, Revenue Defender's products or services, (c) such Platform's cost efficiency or performance, or (ii) to comply with applicable law.
For questions about these Terms, please contact us at:
Revenue Defender
500 E 4th St. #544, Austin TX 78701
Email: abuse@revenuedefender.com